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PRIVACY POLICY

1. Introduction

This Privacy Policy explains how the Company collects, uses, stores, and protects personal data of users visiting this website.

The Company complies with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable data protection laws.

By using this website, you consent to the practices described in this Policy.


2. Information We Collect

We may collect the following personal data:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)
  • IP address and browsing data
  • Order history

We do not store full credit card details on our servers.


3. Purpose of Processing

Personal data is processed for:

  • Processing and fulfilling orders
  • Customer communication
  • Customer support services
  • Legal and regulatory compliance
  • Improving website functionality and user experience
  • Sending newsletters (only with explicit consent)

Processing is based on contractual necessity, user consent, or legal obligations.


4. Data Sharing

We may share data with:

  • Payment service providers
  • Shipping carriers
  • Website hosting providers
  • Accountants or legal advisors (where required)

All third parties are contractually bound to safeguard personal data.

We do not sell or rent personal information to third parties.


5. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described above or as required by tax and commercial laws.


6. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

Requests may be submitted via the Company’s contact email.


7. Data Security

The Company implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.


8. Cookies

This website uses cookies to enhance functionality and improve user experience. Users may manage cookie preferences through their browser settings.

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RED COLOR

If you have received samples with red wax, please watch and follow this video.


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BLUE COLOR

If you have received samples with blue wax, please watch and follow this video.